Expanded learning management system aims to strengthen compliance and improve employee retention

- For dealer partners, it offers an easier process for new F&I hires to understand how the company’s biweekly payment plan works, including the costs and benefits. Components include a certification exam that must be successfully completed to offer AutoPayPlus’ products to their customers, as well as a code of ethics agreement signed by dealership finance managers to demonstrate the commitment of their F&I personnel to operate in the customers’ best interests by fully disclosing in a clear and simple manner the costs and benefits of the company’s biweekly loan payment services.
- For employees, AutoPayPlus University is an efficient way to seamlessly train both Orlando-based and remote employees, especially customer service representatives, for their new roles, including learning about the company’s values, policies, and procedures.
Headquartered in Orlando, Florida, AutoPayPlus is an industry leader in automated biweekly and early loan payoff services for automotive, RV, boat, home and student loans. A seven-time Dealers Choice Diamond Award-winning biweekly loan payment service, AutoPayPlus helps members budget better by matching their loan payments to how they are paid; all while offering them credit protection and avoiding late payment fees. The company also offers dealerships AutoPay+PERKS, an industry-first fintech solution for increasing profits from customer-pay service and boosting customer retention by combining the company’s biweekly loan payment service with the added advantage of a Mastercard debit card at no additional cost to the customer or dealer. For more information, visit www.AutoPayPlus.com.