“The security of our customers’ financial data is mission critical for AutoPayPlus,” said Chief Technology Officer Jeff Saylor. “Defending our company from today’s increasingly complex and high-risk cyber threats remains our top technology priority.”
Following a rigorous vetting process, the company selected Five9, a top-rated leader among Contact Center as a Service (CCaaS) providers, for its cloud innovations that will help AutoPayPlus reimagine its customer service offerings.
AutoPayPlus University provides enterprise training for new hires, both internally and externally, to strengthen brand consistency and best practices.
When AutoPayPlus made the difficult decision to cancel its traditional end-of-the-year employee event due to travel restrictions for remote team members, concerns for extended family and the lack of a suitable venue, the company decided to use funds budgeted for the event to help those in need.