AutoPayPlus® Family Tree
AutoPayPlus is more than just a company. We’re a family of talented, eager individuals who are always seeking new ways to grow. This AutoPayPlus Family Tree has been strategically designed to encapsulate who we are and we’re excited to share it with you!
The foundation of our Family Tree is our Core Values. They include going above and beyond, staying committed to being a team, having an excellent work ethic, demonstrating how we care, making sure to always do the right thing, and focusing on innovation.
Green – Card Services and Sales
Yellow – Operations and Finance
Purple – Member Experience
Red – Technology and Data Processes
AutoPayPlus® Founder
Since 2003, our Founder and CEO Robert Steenbergh has built AutoPayPlus around helping people budget better. In 2021, he was named one of Orlando Business Journal’s CEOs of the Year.
Innovation
As a Fintech company, AutoPayPlus is constantly looking for ways to improve the member experience and make budgeting better. By partnering with other best-in-class companies, we can offer members better value with additional services.
Collaboration & Teamwork
Teamwork is one of our core values. It’s about collaborating, committing, supporting and respecting one another. To achieve excellence, we can’t do it alone.
Excellence
Our team of passionate, dedicated individuals provides value to our members and partners every single day. Ultimately, we want everyone to live a better life with better financial choices.
Card Services
AutoPayPlus is constantly seeking new and innovative services to drive our continued growth. We use these services to help our partners grow their businesses and help our members achieve financial success.
PERKS
AutoPay+PERKS boosts service engagement for dealerships while giving members promotional credits. It’s a loyalty program that benefits both members and partners.
MAINTENANCE
Along with our PERKS program, we now offer a MAINTENANCE program to boost dealership retention. There are many benefits to this program that extend beyond the ones we provide for our AutoPayPlus members.
Sales
Our sales team is the driving force of our company growth. Our successful partnerships start with this team and our professional relationships continue with them.
Operations
The backbone of our business is our operations team. This group serves as the liaison between lenders and members. It is composed of the following departments: Resolutions, Lender Relations, and Treasury Management & Services.
Finance
Our finance department is crucial to everything we do. They plan and manage our long-term and day-to-day expenses which help get us to where we want to go.
Accounting
As a part of the finance department, our accounting team plays a crucial role in our success through managing quantitative financial information to ensure sound business decisions. For our members, we have been able to successfully transmit approximately $5.65 billion safely and securely.
Lender Relations
It is the responsibility of this team to work directly with financial institutions to ensure that our members’ payments are made accurately and on time. As a result, they can provide solutions to any financial difficulties that may arise in the future.
Member Experience
Member Experience keeps our members up-to-date on our new, value-added services. Marketing, member support and member relations constantly strive to provide the best possible experience for AutoPayPlus members.
We Care for Our Members
When members enroll in our services, they become a member of the AutoPayPlus family. With this, they get access to innovative tools and programs, five-star member support, and a company devoted to their financial well-being.
Insurance Price Protection Guarantee
We have partnered with a carefully chosen insurance broker, Simply IOA. This industry leader is backed by over 30 years of experience, and we are confident they can find the best auto insurance coverage at the lowest price for our members.
Mobile App
Coming soon: the AutoPayPlus app. With this app, members will get debit reminders, service announcements and account updates straight to their phone.
Technology
As AutoPayPlus grows, so does our commitment to offering new, innovative services and programs. As technology advances, we’re always looking for services that will help our members reach their financial goals.
Data and Information Collection
As a first priority, we use technology to protect sensitive information and provide value-added services.
Operational Process Improvement
To make sure our programs provide value to both members and partners, the process improvement team analyzes data and guides company decisions.
