AutoPayPlus® Family Tree
AutoPayPlus is more than just a company. We’re a family of talented, eager individuals who are always seeking new ways to grow. This AutoPayPlus Family Tree has been strategically designed to encapsulate who we are and we’re excited to share it with you!
The foundation of our Family Tree is our Core Values. They include going above and beyond, staying committed to being a team, having an excellent work ethic, demonstrating how we care, making sure to always do the right thing, and focusing on innovation.
Green – Card Services and Sales
Yellow – Operations and Finance
Purple – Member Experience
Red – Technology and Data Processes
Since 2003, our Founder and CEO Robert Steenbergh has built AutoPayPlus around helping people budget better. In 2021, he was named one of Orlando Business Journal’s CEOs of the Year.
As a Fintech company, AutoPayPlus is constantly looking for ways to improve the member experience and make budgeting better. By partnering with other best-in-class companies, we can offer members better value with additional services.
Collaboration & Teamwork
Teamwork is one of our core values. It’s about collaborating, committing, supporting and respecting one another. To achieve excellence, we can’t do it alone.
ExcellenceOur team of passionate, dedicated individuals provides value to our members and partners every single day. Ultimately, we want everyone to live a better life with better financial choices.
Card ServicesAutoPayPlus is constantly seeking new and innovative services to drive our continued growth. We use these services to help our partners grow their businesses and help our members achieve financial success.
PERKSAutoPay+PERKS boosts service engagement for dealerships while giving members promotional credits. It’s a loyalty program that benefits both members and partners.
MAINTENANCEAlong with our PERKS program, we now offer a MAINTENANCE program to boost dealership retention. There are many benefits to this program that extend beyond the ones we provide for our AutoPayPlus members.
SalesOur sales team is the driving force of our company growth. Our successful partnerships start with this team and our professional relationships continue with them.
OperationsThe backbone of our business is our operations team. This group serves as the liaison between lenders and members. It is composed of the following departments: Resolutions, Lender Relations, and Treasury Management & Services.
FinanceOur finance department is crucial to everything we do. They plan and manage our long-term and day-to-day expenses which help get us to where we want to go.
AccountingAs a part of the finance department, our accounting team plays a crucial role in our success through managing quantitative financial information to ensure sound business decisions. For our members, we have been able to successfully transmit approximately $5.65 billion safely and securely.
Lender RelationsIt is the responsibility of this team to work directly with financial institutions to ensure that our members’ payments are made accurately and on time. As a result, they can provide solutions to any financial difficulties that may arise in the future.
Member ExperienceMember Experience keeps our members up-to-date on our new, value-added services. Marketing, member support and member relations constantly strive to provide the best possible experience for AutoPayPlus members.
We Care for Our MembersWhen members enroll in our services, they become a member of the AutoPayPlus family. With this, they get access to innovative tools and programs, five-star member support, and a company devoted to their financial well-being.
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